In-Store Pickup

All orders placed Monday-Thursday before 2 PM (CST) will begin processing within 24 hours*, pending availability and payment authorization.

Any orders placed Friday through Sunday will not be processed until the following Monday*.  

*Holidays excluded.

 

You will receive an email/phone call once your order is ready for pickup.

If your item is coming from another location, you will receive an "Order Update" email with a projected pickup date. 

Items may not be available at the requested store, please wait for confirmation before attempting pickup. 

 

CUSTOMER SERVICE 
Available Monday though Friday: 9:00am - 5:00pm
customerservice@austinsshoes.com